Customer & Tech Support

"It's not working" is never something you want to hear – especially when it's about your products. When issues arise you want to know that an experienced member of LIME is on hand who has the knowledge to ensure your customer issues are resolved. We provide the support you need to help ensure every single customer is satisfied and walks away with a positive experience.

You won't ever hear us saying 'we don't do that'. Our widely-experienced technical support team approach everything with a 'can do attitude' to deliver solutions to our customers no matter what the query. 

At Lime, our Technical Support Specialists turn your customers’ issues into positive experiences. Our Specialists have brand tech support down to a science. They provide multiple customer touchpoints, including inbound calls, live Web chat, and email – all with the voice of your brand. Our Technical Brand Specialists are trained to meet and exceed the levels of service your customers want and demand. Our lines are open from 9AM - 5PM Monday - Friday,